Received the highest rating of "3 Stars" from the HDI Benchmark in the "Customer Service" and "Web Support" categories
In the 2023 HDI Benchmark, which is provided by HDI-Japan, the Japanese branch of HDI, the world’s largest membership association in the support services industry, we received the highest rating of 3-Star in the two categories of “Customer Service” and “Web Support.”
We won “3-Star” two years in a row this year, which is our seventh in total in the “Customer Service” category, and our seventh time likewise in the “Web Support” category. (Based on our research)
It is the world’s largest membership association created for the IT support services industry.
HDI operates around its members, is vendor-neutral, and promotes human networking and information sharing. HDI has more than 50,000 members worldwide, many of the global corporations ranked high in the list of U.S. business magazine Fortune, and these members belong to 100 regional chapters worldwide.